Overdue Invoices
Most late payments aren't intentional - a polite reminder usually solves it.
What to do:
- Check invoice status - Qazua automatically flags invoices as overdue
- Send a reminder - Polite, brief, include the invoice again
- Follow up weekly - Consistent reminders show you're serious
- Call if needed - After 2-3 reminders, pick up the phone
Prevention tips:
- Set Net 7 or Net 14 payment terms instead of Net 30
- Send invoices immediately after completing work
- Discuss payment expectations upfront with new clients